Frequently Asked Questions

Do you have a question that perhaps you haven’t found the answer for on the rest of our site. Then maybe here will help. If not please contact us and we’ll be happy to help you find the answer you’re looking for.

Our Hosting Packages

I'd like to create a website and host it with you, but I'm not sure what to do?

In order to start your website off you will need to buy a domain name. You can do that using this link - Buy a Domain.


Next you will need to choose which hosting package you'd like to use - Single Site Hosting or Multi Site Hosting.


Next follow the steps at the checkout to open the hosting account. The hosting account will now be open and ready to use.


If you have purchased the domain name through us your Nameservers will already be point to abchosting1.abchosting.co.uk and abchosting2.abchosting.co.uk, if you haven't you will need to go to your domain registrar and change the Nameservers to abchosting1.abchosting.co.uk and abchosting2.abchosting.co.uk. You may need to wait up to 72 hours for the Nameserver changes to propagate. Once this is done you are good to go with your new hosting.


You can create your website using HTML/CSS or using a CMS such as WordPress, Joomla or Drupal. These are all available to be installed on your hosting at the click of a button. If you require assistance to build your website please contact our sister company Example Designs for further assistance.

What are your Nameservers to point my domain at the hosting I have purchased from you?

Our Nameservers are abchosting1.abchosting.co.uk and abchosting2.abchosting.co.uk

Affiliates Programme

I made a referral but I cannot see the payout in my account, what has happened?

Payouts are only placed into your account 90 days after a successful referral has been made and the hosting package that has been opened via the referral link is still activity paying. I.e. they are still paying monthly or have taken out an annual package and not terminated the account or utilised the 30 day money back guarantee.

I don't have PayPay, how can I withdraw my payouts?

Unfortunately we only allow withdrawals through PayPal. Please follow this link to create a PayPal account.

SSL Certificates

What is an SSL Cetificate?

SSL Certificates allows secure connections from a web server to a browser through data which is encrypted for transferring. Typically, SSL is used to secure credit card transactions, data transfer and logins. After successfully installing an SSL certificate for your website visitors will see the padlock and the https protocol in the address bar.

How do I add an SSL Certificate to my website?

Navigate to your cPanel. Click on "Let's Encrypt™ SSL", go to "Issue a new certificate" and click "+Issue". You will then be presented with options on where you'd like the SSL Certificate to apply to. Make sure you have at least your-domain.co.uk and www.your-domain.co.uk selected and click "Issue". Your SSL Certificate will then be generated and applied. You will need to make sure your website is pointed to https. This can be achieved by using a .htaccess file. If you can't see your .htaccess file in your public_html folder which is accessible from "File Manager" either you haven't created one or you aren't seeing your hidden files. To check that your hidden files are showing click in the top right hand corner of your "File Manager" and select "Settings" then make sure "Show Hidden Files (dotfiles)" is checked.